Introduction
Jenilandco Esilai Private Limited ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, and applicable Indian laws.
Information We Collect
We may collect the following personal data when you use our website or place an order:
- Name, email address, phone number
- Shipping and billing address
- Order history and transaction details
- IP address, browser type, and device information
- Cookies and analytics data
How We Use Your Data
Your personal data is used for the following purposes:
- Processing and fulfilling your orders
- Communicating order updates, shipping notifications, and customer support
- Improving our website, products, and customer experience
- Complying with legal and regulatory requirements
- Sending promotional communications (only with your consent)
Data Storage and Security
We store your data securely on encrypted servers. We do not store credit card or debit card information. UPI transactions are processed through our payment partner, and we do not retain payment credentials. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Data Sharing
We do not sell or rent your personal data. We may share your information only with:
- Shipping and logistics partners (for order delivery)
- Payment processing partners (for transaction processing)
- Legal authorities (when required by law)
Your Rights
Under applicable data protection laws, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Request data portability
- File a complaint with the relevant data protection authority
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Contact Us
For privacy-related inquiries, contact us at: info@jenilandco.shop | +91 86576 13429
Grievance Officer: Ashok Ganesh Shelar — grievance@jenilandco.shop